For patients

If your healthcare provider uses our ViFive platform, you can simply click the invitation link within an email to join a telehealth session from your video-conferencing capable devices, such as a laptop, a tablet, or a smartphone. If you are visiting a clinic in person, nothing is needed. 

For clinicians
Please subscribe to our waiting list to be contacted. We will reach out as a first-come-first-serve.

Request a Demo

As part of your use of the Services, we will receive, create, use, and disclose certain medical information about you, which is designated as “Protected Health Information” or “PHI” and is subject to the privacy and security requirements of the Health Insurance Portability and Accountability Act of 1996, as amended by the Health Information Technology for Economic and Clinical Health Act, (“HITECH”), more commonly known as
“HIPAA.” For a description of how we collect, use, and disclose your personal information that is not PHI, please refer to our Privacy Statement (link to “Privacy Policy”). 

We are required by law to maintain the privacy and security of your PHI, which we do through reasonable administrative, physical, and technical means. Additionally, we:
● Are required to provide you with this Notice and must give you a copy of
it.
● May only use and disclose your PHI as described in this Notice, unless
you tell us in writing.
● Will let you know promptly if a breach occurs that may have compromised your PHI

Our Uses and Disclosures
As part of the Services that we provide to you, we may need to use and disclose your PHI for the reasons listed below, which may be done without your explicit authorization as permitted by law. While each use and disclosure listed below includes examples, the uses and disclosures listed are not exhaustive.
Treatment
As part of the Services, we may receive lab results, clinician notes, sensor readings, and other information related to your health condition. We will use this information to provide Services to you and we may disclose this PHI to your care team for their treatment of your condition.
Healthcare Operations
Your PHI may be used to run our business. This includes improving the Services, training staff, quality assessment and improvement, contacting you about the Services, and customer service. We may disclose your PHI to a third party for their healthcare operations only if they have or had an existing relationship with you. We may de-identify or aggregate your PHI as part of these operations, at which point this Notice will no longer apply.
If you agree to our Care Coordination Consent, we may also share your PHI as part of a Health Information Exchange (HIE) so that we can receive additional PHI about you from other healthcare organizations.

Other Uses and Disclosures
Under certain circumstances, we are required or permitted by law to disclose your PHI
without your authorization. These include:
● For public health activities such as reporting certain diseases
● To protect victims of abuse or neglect, such as child abuse and elder neglect
● For judicial and administrative proceedings such as responding to subpoenas
● For workers compensation claims
● To prevent or lessen a serious and imminent threat of harm to a person or the
public
● When required by law or for law enforcement purposes
● For state and federal health oversight activities such as physician licensing and
disciplinary action
● To coroners, medical examiners, and funeral directors in limited circumstances
● For organ donation and transplantation
● For research approved by an institutional review board
● For specialized government functions such as national security
For other uses and disclosures, we may need your written authorization.